- When arriving at the airport how will I find my driver?
- How do I find my driver if I am on an international flight?
- What if my Plane or Train is late?
- What if I miss a connection or my transport is cancelled?
- Will I be riding with strangers?
- Will I be charged while the driver waits?
- Do we tip the driver?
- What is the minimum rental time?
- Will I be charged if I cancel?
- How far in advance should I reserve my car?
- Why do I get charged different rates for the same service?
- When do charges begin and end?
- Rental Tips
For Our meet and greet travelers the Primary point of meeting you is at baggage claim. For security purposes, our representative will be holding a sign with our business name "The Business Car". Do not look for your name. If you do not have check in baggage or you have acquired your baggage and not communicated with your driver, call our office. We will put you and your driver together.
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We will arrive about twenty (20) minutes after the flight has been determined to land. This is to allow for you to process through customs. We will be waiting for you in the arrivals area after you exit customs. For security purposes, our representative will be holding a sign with our business name "The Business Car". Do not look for your name. If you do not have check in baggage or you have acquired your baggage and not communicated with your driver, call our office. We will put you and your driver together.
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We monitor the status of incoming transports. If your plane or train is late or early we are aware of it. If there is an extreme deviation from the scheduled arrival,, we will do everything possible to ensure your safe and reliable ground transportation.
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Although we track inbound transports, information regarding drastic delays and/or cancellations may not be immediately available to the general public. In addition, we have no way of knowing if you miss a connection or there is a change in your itinerary. Most carriers will not release information regarding your status. If any of these incidents occur, call our office.
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No. The Business Car provides exclusive transportation.
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Yes. The amount of charge for waiting depends on the type of service specified. If hourly service is specified, the hourly rate still applies while the driver waits. No waiting is specified for flat rate transfers and a per minute wait charge will apply. Please read our Terms and Conditions
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Yes. The industry standard is between 15% and 20%. Depending on the nature of the job, gratuity may be added in the total price.
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The current minimum hourly rental allotment is three hours. During times of high volume minimum rental time may increase.
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Depending on the nature of the service you may lose a deposit or be charged the full amount. To avoid cancellation charges please review our Terms and Conditions
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The Business Car can work in as little as a one (1) hour window. However, to guarantee availability and to ensure the highest quality of service, we suggest making your reservation as early as possible.
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Our rates are based on several conditions such as: economic conditions(ex. fuel cost), demand of service, and time between request and need for service.
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Rental charges begin at the designated pickup time and pickup location. For hourly service, rental charges end when the last passenger has been delivered.
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- Do not shop for a limousine based on price. By securing a car based solely on price, you may find yourself disappointed when your service provider becomes unreliable. Many unethical operators will dump you for a better paying job. In addition, a discount price usually means discount service.
- Inquire about permits and insurance.
- Ask about industry associations.
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